UX audit of an online store

We find errors in your online store and give recommendations to eliminate them.

What do you learn from a UX audit?

What are we doing?

What do you learn from a UX audit?

  • You will learn about the critical errors that should be eliminated first, as they cause a lot of frustration to users and consequently prevent them from performing certain tasks on the site. 
  • You will learn about essential errors that involve unnecessary user actions or cause user frustration. Eliminating them will significantly improve the e-commerce user experience. 
  • You will learn about minor errors that do not significantly affect the use of the site, nor are they associated with excitement among users, but their improvement will increase and accelerate how smooth your e-store is operated. 

What are we doing?

  • Shopping path analysis 
  • Analysis by cognitive walkthrough 
  • Testing the effectiveness of individual elements on the site 
  • Analysis using Nielsen’s usability heuristics
  • Testing broken down by mobile and desktop devices 
  • Report discussion with our team (concluded with recommendations) 

Your benefits


user paths

Learn the strengths

and weaknesses
of the store


to optimize
your site


to sell

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