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UX audit of an online store

We find errors in your online store and give recommendations to eliminate them.

What do you learn from a UX audit?

What are we doing?

What do you learn from a UX audit?

  • You will learn about the critical errors that should be eliminated first, as they cause a lot of frustration to users and consequently prevent them from performing certain tasks on the website.
  • You will learn about essential errors that involve unnecessary user actions or cause user frustration. Eliminating them will significantly improve the e-commerce user experience.
  • You will learn about minor errors that don’t significantly affect the use of the website, nor are they associated with excitement among users, but their improvement will increase and accelerate how smooth your e-store is operated.

What are we doing?

  • Shopping path analysis 
  • Analysis by cognitive walkthrough 
  • Testing the effectiveness of individual elements on the website 
  • Analysis using Nielsen’s usability heuristics
  • Testing broken down by mobile and desktop devices 
  • Report discussion with our team (concluded with recommendations) 

Your benefits

Check

user paths

Learn the strengths

and weaknesses
of the store

Tips

to optimize
your site

Recommendations

to sell
more

It’s worth trusting us

Our customers appreciate the results

Jarosław Szot

E-commerce Director at Monnari Trade S.A.

In response to the needs of our customers, we wanted to create a space that ensures a seamless shopping experience in our online store. Thanks to our collaboration with Media4U, which has been ongoing for over seven years, we have implemented modern solutions to enhance this process. The store’s website is characterized by minimalism, perfectly aligning with our brand’s identity, while the content and products are presented in a clear and transparent manner. Our e-commerce generates €25 million in annual revenue, and the technical support from Media4U helps us continue developing this channel. We are pleased to have a strong partnership based on a deep understanding of business needs.

SEE CASE STUDY

Marcin Mierzwiński

Partner in PAAN CAPITAL, Member of the Supervisory Board of KAN Sp. o. o. , owner of the TATUUM brand

In the era of pandemic restrictions, in response to rapidly growing sales in this channel, we faced the challenge of changing the online store to a more efficient and user-friendly one. Our clients are mostly women aged 30+, who by 2020 were usually shopping at the station. To meet the needs of our client, we wanted to create a space that would take care of the comfort of moving around the online store. Thanks to cooperation with Media4U agency, we have implemented modern solutions to improve this process. The website of the store is characterized by minimalism, which perfectly fits the character of our brand, and posted content and products are presented in a transparent way. We are happy to have experienced reliable cooperation, where understanding of business needs counts.

SEE CASE STUDY

It’s your move now

Make an appointment for a free consultation
+48 726 490 815
office@media4u.pl

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